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Support

XDSL provides unrivalled support. Utilise online chat for Live Support, read our informative FAQ below, email us at support@xdsl.co.za or call our support line on 086 100 9375 for assistance.

Frequently Asked Questions
Q: Can I check my email directly on the Internet?
A: Yes, you can. Go to the following link: http://www.mailzone.co.za

 

Q: How do I get a free “mailzone” email address?
A: Log onto https://www.webadmin.co.za and create your email address, if you need assistance, call the support line.

 

Q: How can I check my account usage?
A: Log onto https://www.webadmin.co.za with your user information that was supplied when you activated the account

 

Q: What do I do if I I can’t send/receive email?
A: Check if you can access the internet, if you can’t then you won’t receive email. If you can, call our support line.

 

Q: What do I do if I can’t connect to the internet?
A: First take the power out to your modem, leave it off for 20seconds and then reconnect it. If you still can’t connect call our support line.

 

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